Last Updated: 01/2026

JLF Authentication Agency (“JLF,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when using our website and services.

Information We Collect

We may collect the following information:

• Personal identifiers (name, email, phone number, mailing address)
• Document-related information necessary to perform apostille or authentication services
• Payment information (processed securely via third-party providers)
• Website usage data (IP address, browser type, pages visited)

How We Use Your Information

We use your information to:

• Provide apostille, authentication, and related services
• Communicate with you regarding your request or case status
• Process payments and issue invoices
• Improve our website and services
• Comply with legal and regulatory obligations

Document Handling & Confidentiality

We understand that apostille and authentication services involve sensitive documents. JLF:

• Maintains strict chain-of-custody procedures
• Limits document access to authorized personnel only
• Uses secure storage and encrypted digital systems where applicable
• Does not sell or share your documents or personal data for marketing purposes

Information Sharing

We may share information only when necessary to:

• Government agencies (e.g., Secretary of State, U.S. Department of State)
• Embassies or consulates
• Shipping and courier providers
• Payment processors

We do not sell personal information to third parties.

Data Retention

We retain information only as long as necessary to complete services, meet legal requirements, or resolve disputes. Copies of documents may be retained temporarily for quality control and audit purposes.

Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of non-required data (subject to legal obligations)

Requests can be sent to: [email protected] 

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.